All our products are made to order and shipped internationally to uphold the quality of production and authenticity of silk. We know you are excited for your MQ pieces but orders will take 1 to 2 weeks to be shipped and anywhere from 7-21 days depending on your location. Your order may take longer if its subject to extra security checks by customs in your country. We can not provide refunds for shipping delays. A tracking number will be provided once an order is sent, for updates on your order please check the postal service website. If there is an issue with the tracking number, please contact us via email at email@example.com
We offer free worldwide shipping for any order amount. However, we do not offer express shipping. Please note that additional taxes and duties may be charged depending on your country of residence. These surcharges are not included in Marquerink prices and we are not responsible for any additional shipping costs incurred during delivery. We are unable to accept returns or refund orders that are not received due to unpaid duties
We are not responsible for lost or stolen orders and will not issue refunds. Also, we are not liable for damages to packaging during shipping and are unable to accept returns or refunds in these cases. If you receive the incorrect size or damaged products please email us within one week of receiving your order at firstname.lastname@example.org and customer care will offer support with refunds or re-ship your order free of charge.
Thank you for shopping with marquerink.