Shopping Basics
How can I find out the sizing of items?
You can find more information on our sizing guide tab. Click here.
How can I get assistance if I need it?
We are here to help you with any query you may have. Feel free to contact us at hello@marquerink.com and we’ll do our best to get back to you and help find the answer you’re looking for.
Shipping & Returns
Is there a faster or slower shipping method?
There isn’t a faster or slower shipping method. All orders are sent out via one method which takes anywhere from 7-21 days depending on your location. Please note that your order may take longer if its subject to extra security checks by customs in the delivering country. If that is the case, please contact your relevant local government customs department for more information.
What are the shipping policies?
- If your product item is in stock, it will shipped on the same day that you have placed an order. This will take anywhere from 7-21 days depending on your location.
- If your product item is not in stock, it will be manufactured for you which takes around 2 weeks. Then it will be shipped in a few days to your location.
- Shipping is free worldwide for any order amount
How can I cancel or change my order?
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How can I refund my order?
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Payments
What payment methods are accepted?
We accept international bank payments including American Express, Wechat and Ali Pay. We do not accept Paypal.
Do you accept international credit cards?
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Do you charge sales tax on any item?
Sales tax is included in the price.